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Review

Review of the Macy’s Credit Card and the Macy’s American Express Card

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Our rating
Min. credit level: Fair
Annual Fee: $0
Regular APR: 27.24% Variable
Our rating
Min. credit level: Fair
Annual Fee: $0
Regular APR: 27.24% Variable

I got my first ever credit card nearly ten years ago, before I even really knew what a credit card was. I was doing some shopping, and a Macy’s cashier convinced me that I should apply for a new card to get a discount on my purchase (I think it was around 30% off).

I got the discount and went on my way feeling pretty happy, because money was tight and I spent less than expected. But I wasn’t exactly sure what I had gotten myself into. I paid off my purchase almost immediately by phone and ended up forgetting all about the card, never using it again — I’m not sure if I even activated it after receiving it in the mail.

My Macy’s card didn’t do much for me beyond the initial discount, but you may find more value from one of Macy’s credit card offers. There are two different cards available: the Macy’s Credit Card and Macy’s American Express® Card. Both of these cards are issued by Department Stores National Bank (the latter card isn’t issued by Amex, even though it has “American Express” in its name).

The basic Macy’s Credit Card can only be used for Macy’s purchases, while the Amex card can be used anywhere Amex is accepted.

These cards have no annual fees, and the more you spend with them each year, the higher your Macy’s status will get and the better the perks will be. New cardholders start at the Silver level, before progressing to Gold and then Platinum. There are no spending rewards, except for the highest status tier which provides 5% back in rewards for Macy’s purchases.

Frequent Macy’s shoppers may find these cards useful, but we’ve received a massive number of complaints about them from cardholders. Most of the problems are about billing and payment processing, with people finding unexpected interest charges or late fees, along with customer support issues.

In this review we discuss how to use the cards effectively and potentially mitigate some of those problems, but if you’re very concerned about damaging your finances or credit you may want to just stay away from them altogether.

Macy's Credit Card

Our rating
Min. credit levelFair
Details
Annual Fee$0
Regular APR27.24% Variable
Apply Now

securely on the issuer's website

  • Macy’s Star Pass mailings
  • Surprise savings at checkout
  • Star Money days
  • Registry Star rewards
  • Free shipping (Gold and Platinum members only)
  • 5% back in rewards at Macy’s (Platinum members only)
  • Birthday surprise
  • No annual fee

Macy's American Express® Card

Our rating
Min. credit levelFair
Details
Annual Fee$0
Regular APR27.24% Variable
Apply Now

securely on the issuer's website

  • 3X points per dollar at restaurants, 2X points per dollar at gas stations and grocery stores, 1X point for all other purchases
  • Macy’s Star Pass mailings
  • Surprise savings at checkout
  • Star Money days
  • Registry star rewards
  • Free shipping for Gold and Platinum members only
  • 5% back in rewards at Macy’s for Platinum members only
  • Birthday surprise every year
  • No annual fee

Our Rating: 2 Out of 5 Stars

We give both the Macy’s Credit Card and Macy’s American Express Card 2 out of 5 Stars. Although these cards can provide some valuable Macy’s discounts, there are no spending rewards for basic members and we’ve received a lot of complaints about them.

Why We Like Them

  • Annual Star Passes and Star Money Days
  • Special discounts and offers
  • A birthday surprise every year
  • Free shipping (Gold and Platinum members only)
  • 5% back in rewards at Macy’s (Platinum members only)
  • Benefits from Amex (Macy’s American Express card only)
  • No annual fees

Why They Could Be Better

  • Many people report issues with payment processing, customer support, and unfair late charges
  • No spending rewards for basic cardholders

The Macy’s cards could be good for frequent shoppers, but if you only stop by Macy’s occasionally you’d probably get more value out of a different card instead. Take a look at some of our alternative options below.

Insider Advice: Getting The Most Out of Your Card

  • Spend more to get more: The more you spend at Macy’s with your card, the higher your member status will be. Higher status levels come with better benefits.
  • Use your Star Passes: Every year you’ll get Star Passes, which you can use to get 25% off at Macy’s for one day. Cardholders with higher status will get more Star Passes per year.
  • Expect a birthday gift: Each year you’ll get a birthday surprise; be sure to use it before it expires.
  • Put Star Money Days on your calendar: Cardholders get access to Star Money Days each year, during which you’ll earn excellent rewards for Macy’s purchases.
  • Getting married?: Use Macy’s Registry Star Rewards to create a gift registry and earn 10% back on your own purchases, plus 5% back on purchases made by other people.
  • Earn 5% back at Macy’s: Cardholders with Platinum status will earn 5% back in rewards for Macy’s purchases, but you need to spend at least $1,200 per year at Macy’s to reach that status.
  • Use Star Money rewards quickly: Your rewards are automatically redeemed for Star Money rewards certificates, which can only be used at Macy’s and expire 30 days after being issued. Be sure to use them while they’re still good.
  • Take advantage of free shipping: Gold and Platinum members will get free shipping on eligible items from Macy’s and macys.com.
  • Add cards to Macy’s My Wallet: Add your Macy’s card or cards to the Macy’s My Wallet app to easily manage your accounts, payments, and discount offers.
  • Check out Amex Offers and other benefits: Macy’s American Express Cardholders have access to additional benefits, including Amex Offers, which provides extra points at a changing selection of retailers.
  • Set up automatic payments: Many cardholders have reported issues with payment processing and billing, so set up automatic payments for the full statement balance each month. You may also want to check to make sure the payment goes through on time, and there are no interest charges or late fees piling up.
  • Improve your credit scores: Store credit cards are typically easier to qualify for than general-use rewards cards, making them attractive for people with less-than-great credit. If you use them responsibly you’ll improve your credit and eventually can qualify for better cards.

FAQs

How Can I Decline an Upgrade to the Macy’s American Express?

We’ve heard from a number of reader who said Macy’s contacted them about their accounts being upgraded from the store-only version of the card.

We’re not sure if Macy’s will allow you to decline an upgrade, but we recommend you call the phone number on the back of your card to ask them. If you decide you do not want the American Express card after your account has been upgraded you can always close the account, but keep in mind the impact that will have on your credit scores.

Where Can I Apply for the Macy’s Credit Cards?

You can apply for the Macy’s Credit Card and Macy’s American Express Card in-store or online.

When submitting your application online you’ll actually be applying for both cards; if approved for both, you’ll be able to choose which one you want. People with worse credit may only be approved for the Macy’s Credit Card.

Can I Upgrade to the Macy’s American Express Card?

Yes. If you already have the regular Macy’s card and want to upgrade to the Macy’s American Express Card, you can call customer service to apply for an upgrade. This may result in a hard inquiry on your credit reports.

Some Macy’s Credit Cardholders may also receive an offer to upgrade. Macy’s terms give the impression that if you don’t manually decline this offer, you’ll automatically be upgraded to the Macy’s American Express.

Macy’s states that your account history should transfer over on your credit reports, keeping the same account age and payment history but taking on a new name. And it also states that any login details and payment allocations previously made will transfer over to the new card as well.

However, some card users report that their automatic payments did not transfer over to their new accounts, causing them to be late. If you upgrade to the Amex version be sure that your payment information transfers correctly. It’s also possible that Macy’s will open up a new account that does show up as new on your credit reports, rather than continuing the old account.

Insider tip

I forgot all about my Macy’s Credit Card after using it once and paying it off, but years later I checked my credit reports and saw that I had been upgraded to the American Express version after four years. And three years after that my account was closed, presumably for inactivity. So it does look like you can be automatically upgraded, without any action on your part. But, according to my credit reports, in my case the original Macy’s Credit Card account was closed and a new account was opened for the American Express version. This isn’t what Macy’s says should happen, but it’s possible that this procedure has changed since my card was upgraded.

How Do I Pay My Macy’s Credit Card Bill?

You can pay your bill in four different ways:

  • Online
  • In-store
  • Phone
  • Mail

We recommend making payments online because it’s usually the easiest method.

Online

To make an online payment:

  1. Log in to your account
  2. Hover over the “My Account” button and then select “Macy’s Credit Card” or “Macy’s American Express Card”
  3. Select the red “Make a Payment” button
  4. Enter your bank account number (checking or savings) and the bank’s routing number, or select previously saved information
  5. Submit the payment

You can set up autopay to help ensure that your payments arrive on time, which we recommend doing. This is especially important with these cards, because many people report issues with payment processing that result in residual interest and late fees.

To set up autopay for these cards, after completing step 2 above click the “Enroll in AutoPay” link. Then you’ll be able to input your bank account information.

In-Store

You can pay for your Macy’s card in-store at a register, using cash, check, or debit card.

Phone

Macy’s Credit Card Customer Support Hours

1-888-257-6757

1-800-281-0820 (TDD/TTY)

Monday–Saturday: 9 a.m. – 9 p.m. EST
Sunday: 11 a.m. – 8 p.m. EST

The Macy’s Credit Card payment phone numbers are the same numbers given above for general customer support.

Mail

To pay by mail, you can use the mailing address on this page that’s appropriate for your particular card.

Where Can I Use the Macy’s Credit Cards?

The basic Macy’s Credit Card can only be used at Macy’s, Macy’s Backstage, and macys.com. Cards like these, which can only be used at their co-branded stores, are known as closed-loop or private label credit cards.

The Macy’s American Express card can be used at Macy’s and also anywhere that American Express is accepted. General-use cards like these, which can be used anywhere their affiliated card networks are accepted, are known as open-loop cards.

Adding Cards to Your Account and Combining Macy’s Cards

If you already have an online profile at macys.com, you can add your cards to make things easier at checkout time. And if you have both the regular Macy’s Credit Card and the Macy’s American Express Card, you can add both of them to your account.

You’ll need to know:

  • Your card account number
  • The security code on your card
  • Your name as it appears on your card or statement
  • The last four digits of your Social Security number

Once you have all that information, you’re ready to go.

  1. Start by signing in at macys.com
  2. In the “My Macy’s Credit Card” section, select the “Add My Card” button
  3. Enter the required information
  4. Select the “Add Card” button at the bottom
  5. If you want to add another card, select the “My Macy’s Credit Card” link on the left hand side
  6. Select the drop down box and select the “Add Another Card” button
  7. Enter the required information

Why Was I Charged $2 in Interest?

Some people report being charged $2 in interest for these cards, and are confused about why this charge was applied. At first glance this may seem like a minor problem for other people, but this is an important aspect of most credit cards that could have significant effects on your credit.

The minimum interest charge for both of the Macy’s cards is $2. When you carry a balance from one month to the next on your card you’ll be charged interest at a very high rate of 27.24% Variable; if your interest charge would be less than $2, it’s automatically increased to $2.

In some cases, people say they paid off the entire card but were still charged interest. This is usually because of something called residual interest, or trailing interest. Given the number of people who report this issue, however, it also seems possible that there’s some kind of problem with the payment processing system for these cards.

Residual interest charges can occur if you carry a balance from month to month, accruing interest as you go. Say you get your monthly statement, and see that a particular balance is due. You pay your bill a week after your statement closing date.

The key here is that the balance will continue to accrue interest during the week it takes you to make the payment. That extra interest, applied during the time between when you get your bill and when you actually pay it, is known as residual interest.

Even if your interest charge was just 5¢, it will be increased to the minimum of $2. This is why some people see $2 charges even after it seems like they’ve paid off the card completely.

Residual interest might seem like a small annoyance, but it can actually turn into a major problem when these charges go unnoticed. If you don’t pay off that charge, as small as it is, it will start to accrue interest itself, and then you’ll get late fees for not paying it; eventually the card issuer can report your account as late to the credit bureaus, which will have a massive negative effect on your credit scores.

You can learn more about residual interest here.

Residual interest can easily be avoided by paying the card’s statement balance in full each month from the start of card membership. Doing so will let you completely avoid accruing interest on purchases because of your card’s grace period, which is an interest-free period between the statement closing date and the billing due date.

You’ll lose that grace period by carrying a balance on your card, which is how residual interest can happen; you can get your grace period back by paying off the entire outstanding card balance, including any residual interest, rather than just the statement balance.

The Rewards

Earning: Macy’s Credit Card and Macy’s American Express Card

Spending Rewards
  • 5% back in rewards (Macy’s Platinum members only)
Introductory Bonus Offer
  • 20% off Macy’s purchases on the day you’re approved and the day after, up to $100 in savings

All cardholders will get the intro bonus described above, but basic cardholders won’t earn any spending rewards at Macy’s for normal purchases made with these cards. However, there are occasional Star Money Days during which all cardholders can earn quite a few points per dollar.

These cards only earn regular spending rewards at Macy’s if you raise your member status to Platinum by spending $1,200 or more at Macy’s with either Macy’s card in a calendar year. That will give you 5% back in rewards for Macy’s purchases when spending with your card.

You’ll receive your rewards in the form of Star Money rewards certificates, which are good for Macy’s purchases.

Your upgrade to Platinum status will occur within 30 days of reaching the spend requirement. It will last for the rest of the year, plus the entire following year.

This is quite a high spending requirement just to be eligible for rewards, and many people probably won’t reach it. That’s why the real value of this card comes from the discounts you’ll get through the benefits.

Although most Macy’s purchases are eligible, certain purchases are excluded from earning 5% back:

  • Macy’s gift cards
  • Beauty Box subscription services
  • Services, fees, and sales tax
  • Purchases made at restaurants within Macy’s
  • Purchases made from any department that doesn’t use a Macy’s point of sale register
  • Purchases made with virtual or mobile wallets

Earning: Macy’s American Express

The American Express version of the Macy’s card comes with several bonus reward categories that allow you to earn points for purchases outside of Macy’s.

Spending Rewards
  • 3X points per dollar at Restaurants
  • 2X points per dollar at:
    • Gas stations
    • Grocery stores
  • 1X point per dollar for all other purchases

Every 1,000 points is equal to $10 in Star Money, so each point is worth 1 cent.

At 1 cent per point, you’re earning a 3% cash back equivalent at restaurants; a 2% cash back equivalent at gas stations and grocery stores; and a 1% cash back equivalent on all other purchases.

Redeeming

The points you earn with this card will automatically be converted to Star Money rewards as soon as you reach $10 in rewards value (1,000 points).

Take note that Star Money rewards can only be used for eligible Macy’s purchases and expire 30 days after being issued, so you don’t have long to use them. And any points in your account that aren’t used for Star Money rewards will expire after 12 months of no account activity.

Star Money rewards certificates can’t be used for the following purchase types:

  • Macy’s gift cards
  • Beauty Box subscription services
  • Purchases made at restaurants within Macy’s
  • Purchases made from any department that doesn’t use a Macy’s point of sale register
  • Purchases that will be shipped outside the U.S.

The Benefits

The benefits you get from the Macy’s Credit Card and Macy’s American Express will vary depending on your member status. The more you spend, the higher your status and the better your benefits. The higher status levels include all the benefits of the lower levels.

Status Annual Spend Requirement Annual Star Passes Benefits
Silver $0–$499.99 3
  • Star Money Days
  • Perks and Offers
  • Birthday Surprise
Gold

$500–$1,199.99

6

  • Free Shipping
Platinum $1,200+ 12
  • 5% Back in Rewards at Macy’s

There’s also an even lower level, Bronze, but this is only for non-cardholders. As a Macy’s cardholder you’ll automatically start at the Silver level.

The annual spend requirements above go by the calendar year. After reaching a spend requirement you should be upgraded to a higher status within 30 days. Your new status will last for the rest of the current year, and for the entire following year.

The American Express card also has a few additional perks that don’t come with the basic Macy’s Credit Card, and they’re noted below.

Star Passes

All cardholders will get Star Passes each year, which can be used to get 25% off at Macy’s on any chosen day. Cardholders with higher status will get more Star Passes per year, as shown in the table above.

Perks and Offers

All cardholders will receive occasional special offers at checkout, event invitations, access to exclusive sales, and more.

Birthday Surprise

All cardholders will receive a special birthday surprise during their birth month. This will probably take the form of a Macy’s discount of some kind.

  • The value of the gift may vary from member to member.
  • You must have made a purchase at Macy’s or macys.com on your account or with your membership within the last 12 months.
  • You must not have opted-out of marketing mail from Macy’s.
  • You may need to visit a Macy’s store to get your gift.

Star Money Days

All cardholders are automatically enrolled in the Star Rewards program, which comes with access to Star Money Days. These are limited-time events during which members can earn points on eligible Macy’s purchases when spending with their credit cards.

During the last Star Money Days period, which was from 12/11 to 12/17, cardholders earned 20X points per dollar at Macy’s. This translates to a 20% cash back equivalent, because each point is worth one cent. Platinum members earned a total of 25X points per dollar (20X from the Star Money Days perk and 5X from the status level).

Points earned are redeemed for Star Money rewards, as described above.

Registry Star Rewards

Macy’s cardholders can create Wedding or Commitment registry shopping lists at Macy’s.

The cardholder will get 10% back in rewards for every eligible purchase from the registry that she makes, and 5% back in rewards for every eligible purchase from the registry made by someone else. So you’ll get 10% back for your own purchases, and 5% back for purchases made by other people as gifts to you for your special day.

After your event, you’ll receive a Macy’s Rewards Card for the total amount of rewards earned through the registry.

Free Shipping

Cardholders with Gold and Platinum status will get free standard shipping on purchases from Macy’s and macys.com. You must pay with your Macy’s card to get this benefit.

  • This offer may be applied to premium or overnight shipping, for an upgrade fee.
  • A $10 surcharge will be applied for domestic orders for customers living outside the contiguous United States.
  • Furniture, mattresses, rugs, and prior purchases are not eligible for free shipping.
  • When shipping to multiple addresses, only the first address will get free shipping; shipping fees will apply for all other addresses.

5% Back in Rewards

Cardholders with Platinum status will earn 5% back in rewards at Macy’s when paying with their Macy’s cards, as described above.

Travel Benefits (Amex Only)

Macy’s American Express cardholders get a variety of travel perks, provided by the ALTOUR travel service agency.

  • Air Privileges: Get the lowest available fare for eligible airlines
  • Luxury Hotel Privileges: At eligible properties, get up to 20% off rates, daily breakfast for two, room upgrades when available, and more
  • Hotel Privileges: At eligible properties, get up to 20% off rates and access to a range of special amenities
  • Car Privileges: Get up to 25% off qualifying rentals at eligible car rental services
  • Cruise Privileges: Complimentary amenities and other benefits at eligible cruise lines
  • Vacations Privileges: Get $100 off eligible vacation packages with a minimum $2,000 purchase and five-night stay

Visit the Macy’s American Express travel website to learn more and book travel, or call 1-877-476-6077. You must pay with your Macy’s American Express Card to access the benefits. Blackout dates and booking fees may apply.

Amex Offers (Amex Only)

Macy’s American Express cardholders can access the Amex Offers program, which provides opportunities to save money by earning additional points at a changing selection of retailers.

You must activate each offer you want to use by clicking “Add to Card.” Then you can just use your card as normal, and the savings will automatically be applied as extra rewards on eligible purchases.

In most cases you need to spend a certain amount to get a particular discount. Some of the current offers include:

Merchant Need to Spend Cash Back Maximum Savings
Hulu $5 $5 100%
Plated $50 $25 50%
Hampton by Hilton & Hilton Garden Inn $175 $40 22.85%
Nest $199 $40 20.1%
Pizza Hut $25 $5 20%
Saks Fifth Avenue $250 $50 20%
Samsclub.com $50 $10 20%

Entertainment Access (Amex Only)

Macy’s American Express cardholders have access to presale tickets and reserved seats for concerts and events, when purchasing from ticketmaster.com/amexnetwork.

The Terms & Fees

Card Purchase APR Balance Transfer APR Cash Advance APR
Macy's Credit Card 27.24% Variable Not Available Not Available
Macy's American Express Card 27.24% Variable Not Available 27.24% Variable
Card Annual Fee Foreign Transaction Fee Balance Transfer Fee Cash Advance Fee
Macy's Credit Card $0 Not Applicable Not Applicable Not Applicable
Macy's American Express Card $0 3% Not Applicable 4%, $5 minimum
Card Penalty APR Late Fee Returned Payment Fee
Macy's Credit Card None Up to $39 Up to $39
Macy's American Express Card None Up to $39 Up to $39

Neither of these cards have an annual fee.

Take note that the basic Macy’s Credit Card can’t be used for balance transfers, cash advances, or foreign transactions. The Macy’s American Express card can’t be used for balance transfers either, but it can be used for cash advances and foreign transactions.

We recommend never taking out cash advances because they have high fees, and interest will begin accruing on them immediately. And if you’re looking for a card for foreign transactions or travel abroad, check out our picks for the Best No Foreign Transaction Fee Credit Cards.

Both of these cards have a very high purchase APR, so you should aim to pay off your statement balance in full each month to prevent interest from accruing. You can see our instructions above on how to pay the bills for these cards.

Insider tip

You can check the terms for either of these cards yourself:

What is the Credit Limit?

Your credit limit for the Macy’s Credit Card and Macy’s American Express Card will be determined by your creditworthiness, including your income. You can request a credit limit increase for these cards if you’d like.

To request an increase online:

  1. Log in to your online account
  2. Go to the “My Macy’s Credit Card” section, and select “credit summary”
  3. Select the “I want to…” drop down menu at the right of the page, and select “Request a Credit Limit Increase”

You can also call customer support to request a credit limit increase: 1-888-257-6757. Business hours for customer support are given in the next section.

Customer Support

Macy’s Credit Card Customer Support Business Hours

1-888-257-6757

1-800-281-0820 (TDD/TTY)

Monday–Saturday: 9 a.m. – 9 p.m. EST
Sunday: 11 a.m. – 8 p.m. EST

The Macy’s Credit Card payment phone numbers are the same numbers given above.

We’ve received an extremely high number of complaints about both of the Macy’s cards, unfortunately. People are more likely to complain than to give compliments, of course, but we’ve received so many similar reports about slow payment processing and incorrect billing that it seems very likely that there’s a major problem of some kind with the Macy’s cards.

Many people report getting late fees even when their bills were paid, and then having to deal with customer support to get those fees waived. Some people find that those fees were indeed waived, but others keep getting bills for interest and late fees that were supposed to be cancelled.

In other cases people have reported fraudulent charges on their accounts and were told that they would be removed, only to find them appearing again on their next monthly statements. Others say their credit limits were drastically reduced, and, although this is within the rights of the card issuer, it’s not a pleasant customer experience.

Many cardholders grow frustrated and distressed by the poor customer service, and promises of remediation that are never fulfilled. Some stop shopping at Macy’s altogether, an unfortunate outcome for previously loyal customers.

You may be wondering about the Macy’s American Express Card — Amex is known to have relatively good customer service, so what’s up with this card? It’s because this card isn’t actually issued by American Express, despite the name; it’s issued by Department Stores National Bank, which is not known for its good customer service.

If you use a Macy’s card, either the basic store credit card or the American Express version, try to make your payments as early as possible. We suggest setting up autopay for the full statement balance. Consider paying off your card throughout the month, before your monthly statement even arrives, to make sure you get down to a $0 balance by the billing due date. It might be worth checking a day or two later to make sure that your payments actually went through.

If you have an important interaction with customer support, try to get the result in writing. If the agent tells you that a late fee or interest charges will be cancelled, or that fraudulent charges will be removed from your account, try to get some kind of proof. If something goes wrong you’ll be able to refer back to that proof, which should (hopefully) give you more leverage.

The Bottom Line

The Macy’s Credit Card and Macy’s American Express® Card could be very valuable for anyone who loves Macy’s, with fairly frequent offers and discounts every year.

The more you spend with these cards, the better your benefits get. If you’re already spending hundreds of dollars per year at Macy’s you may want to take advantage of one of these card offers to get more bang for your buck. These cards get better once you hit the $500 annual spending threshold — will you be spending that much or more with Macy’s this coming year?

However, as we’ve discussed throughout this review, these cards seem to have some serious issues with billing and payment processing. Although you won’t necessarily run into any problems, you are taking on some risk if you use these cards, and you have to weigh that risk against the potential value you can get.

If you feel perfectly confident that you’ll be able to understand the billing system and always get your payments in on time, you may not be worried about those risks. But if you’re not too confident, if you’ve had similar problems in the past, or if you have poor credit, you may not want to gamble on cards like these. A card from a major card issuer (like American Express or Capital One) might be more your style.

To sum up the main differences between these cards:

  • The Macy’s Credit Card can only be used at Macy’s, Macy’s Backstage, and macys.com; You can use the Macy’s American Express Card anywhere Amex is accepted.
  • The Macy’s American Express Card provides access to Amex Offers and a few other benefits, while the Macy’s Credit Card does not.
  • The Macy’s American Express Card allows cash advances and purchases in foreign currency, while the Macy’s Credit Card does not.

These cards can be quite useful if you take advantage of all the perks every year, but as we’ve stressed there are some problems on the back end that could turn these cards into nightmares. Check out our alternative card picks below for some other options for shopping at Macy’s and similar stores.

Applying for a Macy’s Credit Card

To apply for a Macy’s Credit Card or Macy’s American Express Card you can click either of the Apply Now buttons below. You’ll be taken to Macy’s website to apply.

When submitting your application you’ll actually be applying for both of these cards at the same time. If approved for both, you’ll be able to keep whichever card you wish. Some applicants with worse credit may only be approved for the basic Macy’s Credit Card.

Most applicants will get an instant decision, either approved or denied. In some cases it may take longer to provide a response. If your application is denied you’ll receive an explanation why.

Qualifications and Requirements

  • Must be 18 to apply
  • Personal identifying information, including birth date, Social Security number, and phone number
  • Total household income and source of income
  • Monthly mortgage/rent payment

Macy's Credit Card

Our rating
Min. credit levelFair
Details
Annual Fee$0
Regular APR27.24% Variable
Apply Now

securely on the issuer's website

  • Macy’s Star Pass mailings
  • Surprise savings at checkout
  • Star Money days
  • Registry Star rewards
  • Free shipping (Gold and Platinum members only)
  • 5% back in rewards at Macy’s (Platinum members only)
  • Birthday surprise
  • No annual fee

Macy's American Express® Card

Our rating
Min. credit levelFair
Details
Annual Fee$0
Regular APR27.24% Variable
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securely on the issuer's website

  • 3X points per dollar at restaurants, 2X points per dollar at gas stations and grocery stores, 1X point for all other purchases
  • Macy’s Star Pass mailings
  • Surprise savings at checkout
  • Star Money days
  • Registry star rewards
  • Free shipping for Gold and Platinum members only
  • 5% back in rewards at Macy’s for Platinum members only
  • Birthday surprise every year
  • No annual fee
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Alternatives to the Macy’s Credit Cards

Although the following cards don’t provide any of the Macy’s-specific benefits that come with the Macy’s cards, anyone can become a Bronze-level Macy’s member to get some perks.

Citi® Double Cash Card - 18 month BT offer

Our rating
Min. credit level Excellent
Details
Annual Fee $0
Regular APR 13.99% – 23.99% (Variable)
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The Citi® Double Cash Card – 18 month BT offer (Review) is the best flat-rate cash back card on the market, meaning it’s fairly good for any and all types of purchases: including department stores.

If you’re looking for an easy-to-use card that you can pull out for any purchase, this is it. The rewards program is very simple: 2% cash back no matter what you buy, or where.

So this card is pretty good for Macy’s shopping — it’s not as rewarding as the 5% back you can get for being a Macy’s Platinum member, but there’s no spending requirement and it’s more flexible. You won’t get the other benefits that come with a Macy’s card, but you also don’t have to deal with poor customer support and sloppy billing systems, giving you more peace of mind. And, of course, you can become a Macy’s Bronze member to get a few perks along with your 2% cash back.

So if you’re looking for a bit more flexibility and simplicity, the Double Cash provides that one-two punch.

Spending Rewards
  • 2% cash back for every purchase you make
    • 1% back when you make a purchase
    • 1% back when you pay for that purchase

You could potentially earn even more with this card if you convert the Double Cash’s rewards into ThankYou points. As points, they could be worth more than one cent each if you transfer them to airline partners. That’ll bump up the return you earn on every purchase, and who wouldn’t want that?

  • Free FICO credit score: See your Equifax-based FICO Bankcard Score 8 on statements, online, and by mobile app.
  • Citi Concierge: Get restaurant suggestions, reservations, travel arrangements, shopping research, and more.
  • Citi Entertainment: Get preferred access and pre-sale tickets to events and experiences, from music to movies.
  • Balance Transfer APR: 0% for 18 months on Balance Transfers, then 13.99% – 23.99% (Variable)
  • Annual fee: $0
  • Earn cash back twice. Earn 2% on every purchase with unlimited 1% cash back when you buy, plus an additional 1% as you pay for those purchases.
  • To earn cash back, pay at least the minimum due on time.
  • Balance Transfer Offer: 0% intro APR on Balance Transfers for 18 months. After that, the variable APR will be 13.99% – 23.99%, based on your creditworthiness.
  • Balance Transfers do not earn cash back.
  • If you transfer a balance, interest will be charged on your purchases unless you pay your entire balance (including balance transfers) by the due date each month.
  • There is a balance transfer fee of either $5 or 3% of the amount of each transfer, whichever is greater.
  • The standard variable APR for Citi Flex Plan is 13.99% – 23.99% based on your creditworthiness. Citi Flex Plan offers are made available at Citi’s discretion.

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Amazon Prime Rewards Visa Signature Card

Our rating
Min. credit level Good
Details
Annual Fee $0
Regular APR 15.74% to 23.74% Variable
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The Amazon Prime Rewards Visa Signature Card (Review) is great for loyal Amazon customers, although it requires an Amazon Prime membership to use. It’s also made of metal, which many people enjoy. People without Prime memberships can get the similar but slightly less rewarding Amazon Rewards Visa Signature Card (Review).

Amazon is great for one-stop shopping, and if you can find it at Macy’s you can likely find it at Amazon as well. You’ll earn just as much cash back as you would as a Macy’s Platinum member, just without the spending requirement.

Whereas the benefits were the main focus of the Macy’s card, the rewards are really what make the Amazon Prime card shine. But that’s not to say the benefits to this card aren’t enticing as well.

So if you’re looking to have access to a seemingly endless array of goods and earn cash back on them without having to spend a certain amount, this might be the card for you.

These Amazon cards are store cards, but they’re issued by Chase so you can expect a better level of customer support and a better billing system than the Macy’s cards.

Spending Rewards
  • 5% cash back at:
    • Amazon.com
    • Whole Foods Markets
  • 2% cash back at:
    • Restaurants
    • Gas stations
    • Drugstores
  • 1% cash back for all other purchases
Introductory Bonus Offer
  • $75 Amazon.com gift card instantly upon credit approval
  • Visa Signature Luxury Hotel Collection: At eligible hotels you’ll get a $25 food and beverage credit, automatic room upgrades when available, VIP guest status, and more.
  • Visa Signature Concierge: Call any time for non-emergency assistance, like help making dining or travel reservations.
  • Shopping and Travel protections: Including Travel Accident Insurance, Lost Luggage Reimbursement, and Purchase Protection.
  • No foreign transaction fee
  • Purchase and Balance Transfer APR: 15.74% to 23.74% Variable
  • Annual fee: $0 (Amazon Prime membership required)
  • Requires active Prime membership
  • Cash back can be redeemed for statement credits or at Amazon.com checkout
  • Earn 5% back at Amazon.com and Whole Foods Market
  • Earn 2% back at gas stations, restaurants, and drugstores
  • Earn 1% back on all other purchases
  • Get a $70 Amazon.com Gift Card instantly upon credit card approval

Kohl's Charge Card

Our rating
Min. credit level Fair
Details
Annual Fee $0
Regular APR 27.24% Variable
Apply Now

securely on the issuer's website

Kohl’s is one of America’s favorite department stores, rivaling Macy’s for the frequent discounts and attractive sales. The Kohl’s Charge Card (Review) provides cardholders with additional discounts and offers that normal Kohl’s shoppers won’t get, giving you a chance to save quite a bit of money.

The real draw to the Kohl’s card, like the Macy’s card, are the perks. You’ll get an initial 35% discount on a purchase, 12 annual discount mailings, with an additional six if you spend $600 in a year with your card, and early notice of special sales and offers.

However, like many store cards, the Kohl’s credit card unfortunately gets quite a few complaints from cardholders. This card may not have quite as many problems as the Macy’s cards, but many people have reported issues with payment processing and customer support.

The Kohl’s Charge Card does not earn any rewards. However, anyone, including cardholders, can sign up for Kohl’s Yes2You Rewards program, and that program can be used when spending with the card.

The Yes2You Rewards program provides 1X point per dollar for Kohl’s purchases. Each point is worth 5 cents, so you’re getting a cash back equivalent of 5%.

  • Introductory 35% discount: Get a 35% discount on your first purchase after being approved for the Kohl’s Charge Card, either in-store or online.
  • 15% discount by mail
  • 12 annual discount mailings: Each year you’ll get 12 discount mailings, one per month. These discounts may range from 15%–30%.
  • Kohl’s MVC (Most Valued Customer) benefits: Spend $600 or more in a calendar year with the Kohl’s Charge Card and get six additional discount mailings, free shipping events, and an annual birthday gift.
  • Receipt free returns
  • Kohl’s Charge Card sales events: Receive early notice of special sales and promotional offers throughout the year.
  • Purchase and Balance Transfer APR: 27.24% Variable
  • Annual fee: $0
  • 15% discount arrives in the mail with your new card
  • 35% discount on your first purchase in-store or online
  • 12 special discounts of 30%, 20% or 15% every year
  • Most Valued Customer (MVC): Spend $600 in 12 months and receive MVC status, which offers 18 exclusive discounts annually

The information related to Kohl's Charge Card has been collected by Credit Card Insider and has not been reviewed or provided by the issuer or provider of this product.

Macy's Credit Card

Our rating
Min. credit levelFair
Details
Annual Fee$0
Regular APR27.24% Variable
Apply Now

securely on the issuer's website

  • Macy’s Star Pass mailings
  • Surprise savings at checkout
  • Star Money days
  • Registry Star rewards
  • Free shipping (Gold and Platinum members only)
  • 5% back in rewards at Macy’s (Platinum members only)
  • Birthday surprise
  • No annual fee

Macy's American Express® Card

Our rating
Min. credit levelFair
Details
Annual Fee$0
Regular APR27.24% Variable
Apply Now

securely on the issuer's website

  • 3X points per dollar at restaurants, 2X points per dollar at gas stations and grocery stores, 1X point for all other purchases
  • Macy’s Star Pass mailings
  • Surprise savings at checkout
  • Star Money days
  • Registry star rewards
  • Free shipping for Gold and Platinum members only
  • 5% back in rewards at Macy’s for Platinum members only
  • Birthday surprise every year
  • No annual fee

Was this review helpful to you? Go ahead and share it with a friend! And if you’ve used one of these cards, leave your own review of the Macy’s Credit Card or Macy’s American Express Card, we’d love to hear from you!

If you’re looking for general-purpose rewards cards that let you earn points or cash back anywhere you shop, check out our picks for the Best Reward Credit Cards.
At a glance

Designed for department-store aficionados, these cards provide Macy’s-centric benefits and discounts, with rewards at the highest member level. Their gleam is muddied, however, by numerous customer service and payment processing complaints, as well as reports of unfair late charges.

Credit Card Insider receives compensation from advertisers whose products may be mentioned on this page. Advertiser relationships do not affect card evaluations. Advertising partners do not edit or endorse our editorial content. Content is accurate to the best of our knowledge when it's published. Learn more in our Editorial Guidelines.

The information related to Kohl's Charge Card has been collected by Credit Card Insider and has not been reviewed or provided by the issuer or provider of this product.

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