You can apply for this card online or by visiting a Macy’s store. Learn more about the card on the Macy’s Website.
You can access your account on the Macy’s website. If you’re having trouble creating or accessing your account online, we recommend you call the phone number on the back of your card or 1-888-257-6757 for help.
To pay your bill, see this page for the bill payment mailing address and other payment options.
Can I get cash with my Macy’s American Express?
You may be able to get cash out of an ATM with your Macy’s American Express as a cash advance, but that comes with very high fees. Learn about how cash advances work here.
You may want a different card instead
Cash Back Cards
Where can I use my Macy’s American Express® Card?
The Macy’s American Express Card can be used anywhere American Express credit cards are accepted, unlike the Macy’s Credit Card, which can only be used an Macy’s.
To see how this card stacks up against the regular store version, check out our Review of the Macy’s Credit Card and the Macy’s American Express Card.