Credit Card Insider is an independent, advertising supported website. Credit Card Insider receives compensation from some credit card issuers as advertisers. Advertiser relationships do not affect card ratings or our Editor’s Best Card Picks. Credit Card Insider has not reviewed all available credit card offers in the marketplace. Content is not provided or commissioned by any credit card issuers. Reasonable efforts are made to maintain accurate information, though all credit card information is presented without warranty. When you click on any ‘Apply Now’ button, the most up-to-date terms and conditions, rates, and fee information will be presented by the issuer. Credit Card Insider has partnered with CardRatings for our coverage of credit card products. Credit Card Insider and CardRatings may receive a commission from card issuers. A list of these issuers can be found on our Editorial Guidelines.
Lenders use mortgage suspense accounts to hold money when borrowers pay more or less than required on a monthly mortgage payment.
Credit Card Insider receives compensation from advertisers whose products may be mentioned on this page. Advertiser relationships do not affect card evaluations. Advertising partners do not edit or endorse our editorial content. Content is accurate to the best of our knowledge when it's published. Learn more in our Editorial Guidelines.
Unless you work in the mortgage industry or the credit industry, you probably have no idea how to answer the question, “what is a mortgage suspense account?” If you do know how to answer the question, then you probably have a pretty unpleasant story to tell regarding how you personally learned the answer.
Check out our article to see whether paying your mortgage payments with a credit card is worth it.
Lenders use mortgage suspense accounts to store money when borrowers either overpay or underpay their mortgage payments. So, if you only make a partial mortgage payment, that money goes into a suspense account until you pay the bank enough to cover your last payment (or next payment, if you made a partial payment before the due date) in full.
Likewise, if you pay more than the necessary amount, the extra money will be funneled into a suspense account where it’ll stay until it’s put toward another payment.
Suspense accounts begin when a borrower makes a partial payment to their mortgage company. When you make a partial mortgage payment the lender will actually hold the funds in a suspense account and none of the funds will be applied to your loan balance.
The following month, if the borrower makes another partial payment, then the new funds are added to the suspense account as well. If there are enough funds to pay the full payment from the previous month, those funds will be removed from the suspense account and applied to the mortgage.
Any leftover over balance remains in the suspense account and the loan is still considered 30 days behind. If the borrower continues to make partial payments each month then this process is repeated over and over again. Eventually, it will lead to late payments showing up on your credit report – possibly every single month – because you’ll be 30 days late in perpetuity.
Here’s an example, a more visual example, to better illustrate how a suspense account actually works:
Learn more about managing your credit cards here »
To put it simply, a suspense account is typically set up by a mortgage company when a borrower sends in a partial payment instead of the full amount owed. Partial payments will eventually lead to rolling 30 day late payments on the borrower’s credit report.
Often, it is an honest mistake which causes a borrower to pay a partial payment. Regardless, a suspense account is set up when a partial payment is received for any reason – accident, stubbornness, financial shortage, etc. The following are the most common causes of a mortgage suspense account.
If a borrower’s monthly escrow payment is increased, due to higher than anticipated taxes or insurance premiums, then the total monthly payment the borrower owes to the mortgage company is increased as well.
For example, if a borrower formerly paid $850 per month, but the mortgage company had to pay higher than planned for taxes from the borrower’s escrow account; the mortgage company could increase the monthly payment.
Let’s say that the borrower’s payment was increased to $975 per month for this example. The payment is increased in order to recoup the extra money the mortgage company paid for real estate taxes and in order to collect enough money for taxes the following year.
However, if the borrower continued to pay only $850 instead of the new monthly payment of $975 then a suspense account would be set up and rolling late payments would follow shortly thereafter.
If your mortgage does not have a fixed rate, which means that the interest rate you pay is subject to change, then your monthly payment could potentially increase in the future.
Just like the example above with the escrow account, if the mortgage company increases your monthly payment due to a higher interest rate then you will have to pay the new payment amount or suffer very negative credit score consequences and late fees.
John Ulzheimer is a recognized expert on credit reporting, credit scoring and identity theft. He is a credit blogger for Credit Card Insider, CreditSesame, Mint, and the National Foundation for Credit Counseling. John is twice Fair Credit Reporting Act (FCRA) certified by the credit reporting industry’s trade association and has been an expert witness in over 140 cases involving credit issues. Formerly of FICO and Equifax, John is the only recognized credit expert who actually comes from the credit industry.
Do you have a correction, tip, or suggestion for a new post? Contact us here.
The responses below are not provided or commissioned by bank advertisers. Responses have not been reviewed, approved or otherwise endorsed by bank advertisers. It is not the bank advertisers' responsibility to ensure all posts are accurate and/or questions are answered.